Confido Health, a healthtech startup specializing in AI-driven automation for healthcare operations, has secured $3 million in a seed funding round led by Together Fund. Additional investors include MedMountain Ventures, Rebellion VC, DeVC, and Operators Studio.
Founded by serial entrepreneurs Chetan Reddy and Vichar Shroff, Confido Health aims to alleviate the administrative burdens faced by healthcare providers. Their platform deploys specialized AI-powered digital workers to manage tasks such as appointment scheduling, insurance verification, and care coordination. These digital assistants integrate seamlessly with existing healthcare systems through no-code deployment, enabling rapid implementation without the need for extensive infrastructure changes.
The company plans to utilize the new funding to enhance its AI technology and expand its services into additional specialties, including surgery, orthopedics, dental, renal, and pediatrics. This expansion is in response to the growing demand for efficient administrative solutions across various medical fields.
Confido Health’s digital workers are designed to process unstructured data across multiple systems in a HIPAA-compliant manner, ensuring patient information remains secure. Validated on real-world data, these AI assistants can engage with patients in multiple languages and handle multiple tasks simultaneously, enhancing both efficiency and patient satisfaction.
Currently, the startup serves over 15 clients across more than 50 locations, reaching approximately 50,000 patients monthly. By automating routine administrative tasks, Confido Health enables healthcare providers to focus more on patient care, addressing staffing challenges and operational inefficiencies prevalent in the industry.
The U.S. healthcare industry spends roughly $1 trillion on staffing, yet there is a shortage of 30 million workers in the country. Confido Health’s AI-driven solutions aim to bridge this gap by providing digital workers that perform administrative activities efficiently, thereby reducing the workload on human staff and improving overall operational productivity.
With this infusion of capital, Confido Health is poised to scale its operations and make significant strides in transforming healthcare administration through innovative AI solutions. The company’s approach not only streamlines workflows but also contributes to better patient experiences by reducing wait times and minimizing administrative errors.
As the healthcare industry continues to evolve, the integration of AI and digital solutions like those offered by Confido Health will play a crucial role in enhancing efficiency and delivering high-quality patient care.
